Your ClaimQ advantages
A clear process - from the first payment reminder all the way to collection
ClaimQ guides you through the entire receivables process - from extrajudicial demands to legal enforcement.
Seamlessly, without transfers of responsibility, through a clearly defined process.
Discrete communication to protect your business relationships
Our experienced teams handle communications with debtors in a professional, structured, and legally compliant manner.
We take care to use an appropriate tone, protect your reputation, and always take a solutions-oriented approach, including in telephone communications.
Predictable pricing – transparent and performance-based
Our fee structure is clearly defined and strictly performance-based.
You pay only if we succeed - with no upfront fees, no hidden charges, and full fee transparency.
Digital and integrated – total control in real time
Keep track of all your running claims digitally, anytime and anywhere.
Use the dashboard to monitor status updates in real time, track progress as it happens, and benefit from clearly structured digital workflows.
How ClaimQ works
Collecting your receivables in 4 clear steps
Submit your
receivable
Upload your invoice or debtor information in less than two minutes.
ClaimQ gets started right away with the first legally compliant demand for payment.
Extrajudicial settlement
The debtor is contacted in a professional manner via email, letter, and phone.
Pragmatic, organized, and with the right sense of discretion. Legally sound and solutions-oriented.
Judicial
enforcement
If the payment isn't received, our specialized attorneys will handle all legal proceedings directly.
No third-party providers, no disruptions – fully digital and fully under your control.
Payment and
Enforcement
As soon as the payment is received, you'll be notified and your funds will be transferred immediately.
If necessary, we'll initiate enforcement proceedings and oversee the entire process.
Our Fees
- Clearly defined, calculated fairly
ClaimQ handles your accounts receivable management from the first notice of payment through to legal enforcement - with no fixed costs.
Generally, the debtor is responsible for the collection costs. If legal proceedings become necessary, we'll coordinate all further steps with you on a case-by-case basis.
Our services and digital features
Collection process
Additional services
Features
What our clients say about us
“Our company has been working with this law firm on receivables management for many years. We appreciate the personal, professional communication we receive from our dedicated point of contact, and their tactful approach to collection brings excellent results.”
“I appreciate the great reliability and friendliness, and their staff is always easy to reach.”
“As an IT service provider, we’ve unfortunately been experiencing more frequent payment delays in our project business lately. Hüttig carried out the collection process professionally and successfully without any need for escalation — that’s what the attorney does. We didn’t lose our client, but he did pay up. Thank you!”
FAQ
Frequently asked questions about our process and fees
How do I commission ClaimQ to manage my receivables?
Upload your open invoice(s), fill out some basic information, and ClaimQ will automatically start the process - via a web browser or our mobile app, anytime and anywhere.
Will the collection process cost me anything?
All extrajudicial steps are free of charge for you. We charge our fees exclusively to the debtor.
We charge standard fees from the court-ordered collection procedure onwards. Of course, we'll make sure to obtain your approval in advance and clearly inform you of the total amount due.
The same applies here: Ultimately, your debtor is responsible for covering our fees.
What happens if the payment isn't made?
We handle the collection of your debt from the first reminder all the way through to litigation.
If your debtor doesn't pay after extrajudicial measures, the decision is yours. If you write off the debt, we'll end the collection process and no further costs will be incurred.
If you choose to pursue legal action, we'll initially bill you for the costs and then recover them from the debtor.
However, if the debtor fails to pay at all, you do bear a certain risk. We strive to minimize this risk by advising you at every step of the way and assessing the possibility of your debtor’s insolvency early on.
Is the process GDPR-compliant?
Yes, all data is processed and transmitted securely and in full compliance with the GDPR.
Can I integrate ClaimQ into my accounting software?
Yes, we offer integration and an API for all major accounting systems, including LexOffice, FastBill, SevDesk, and others.
Will ClaimQ drop my claim if the debtor disputes it?
No. Unlike traditional collection agencies, ClaimQ is backed by licensed attorneys, so we can represent you in court and enforce your claim.
Nevertheless, we always strive to collect receivables extrajudicially, making the process as cost-effective as possible for all parties involved.
How can I find out the current status of my claim?
We've developed ClaimQ so that you can see the current status of your claim in real time.
Do you have a large volume of claims? Contact us - we can easily provide customized reports as well.
Debt Collection by ClaimQ
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